RETURN POLICY

21 DAYS MONEY BACK GUARANTEE

Is your baby not taking the Teatle? 

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First thing, DON'T PANIC!

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It can happen and your baby might need time to adjust to the bottle. In most cases, perseverance is the key to success. 

The Teatle is far more similar to a natural breast than any other baby bottle around, so if there is a chance for your baby to take a bottle,  The Teatle is the safest bet!

KEEP TRYING, and use different "tricks" to help your baby take the bottle. READ THEM HERE 

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If your baby will still refuse the bottle, we will be happy to refund you the full amount of the bottle if you return it within 21 days from receipt.

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Condition of the bottle

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For us to issue a refund, the bottle needs to be returned, UNDAMAGED, CLEAN, DRY, IN THE ORIGINAL PACKAGE AND WITH THE INSTRUCTION LEAFLET. We will donate or recycle the returned bottles.

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The product needs to be adequately protected before shipping. Please do not send the bottle back in a simple bag or envelope as this could result in damage during transportation. We will not be able to refund bottles damaged in the post or by the courier. We recommend using a small box marked with a FRAGILE sticker or tape. 

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Shipping Address

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Please ship the bottle to 

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The Teatle Ltd - Returns

76 Amsterdam Road

E14  3JB

London

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The packaging MUST include the return form which you can download here.

We will not be able to refund you if you do not provide the return form. 

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PLEASE NOTE

• the 21-day money-back guarantee applies only to bottles or bundles (bottle and teat bought in the same order) NOT to teat only. This means we will not be able to refund orders for a single teat only.

• The 21-day money-back guarantee applies only to bottles bought on our website (theteatle.com) NOT for orders on Amazon 

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Please contact us if you need more information regarding our policy